Online Returns
Online returns postmarked back to us within 7 days after receipt of purchase are eligible for a full refund
Returns postmarked back to us within 7 to 14 days after receipt of purchase are eligible for store credit only.
All items marked sale, swimwear, undergarments and jewelry are not eligible to be returned.
Returned items must arrive in original condition (unworn, unwashed, unaltered) to be eligible for refund. Items that are returned and arrive damaged cannot be refunded. This includes items that are damaged in transit.
If you have questions about your item(s) regarding this policy, please contact customer service at info@primmsstyle.com prior to ordering.
In Store Returns
We will gladly issue a store credit on regular priced, unworn, unwashed, unaltered merchandise when accompanied by a receipt within 7 days of purchase.
All sale items, swimwear, undergarments and jewelry are not eligible to be returned.
Please allow 7 - 10 business days from receipt of returned items for funds to appear back in your account.
For all customer service & general inquiries please contact us below. One of our staff members will be in contact you within 24 hours.
Tuesday-Friday
11am - 6pm
Saturday
11pm - 5pm
Sunday & Monday: By Appointment