Online Returns
Online returns postmarked back to us within 7 days after receipt of purchase are eligible for a full refund
Returns postmarked back to us within 7 to 14 days after receipt of purchase are eligible for store credit only
Returned items must arrive in original condition (unworn, unwashed, unaltered) to be eligible for refund. Items that are returned and arrive damaged cannot be refunded. This includes items that are damaged in transit.
All sale items, event wear, swimwear, undergarments and jewelry or items purchased with a discount code are FINAL SALE.
If you need rush delivery, please contact customer service prior to ordering at info@primmsstyle.com
Please allow 7 - 10 business days from receipt of returned items for funds to appear back in your account.
Contact us at info@primmsstyle.com to initiate returns.
If you have questions about your item(s) regarding this policy, please contact customer service at info@primmsstyle.com prior to ordering
In Store Returns
We will gladly issue a refund on regular priced, unworn, unwashed, unaltered merchandise when accompanied by a receipt within 7 days of purchase
A store credit will be issued up to 14 days after purchase
All sale items, event wear, swimwear, undergarments and jewelry or items purchased with a discount code are FINAL SALE.
For all customer service & general inquiries please contact us below. One of our staff members will be in contact you within 24 hours.
Winston-Salem, NC 27101
Tuesday-Friday
11am-6pm
Saturday
11am-5pm
Sunday & Monday
By Appointment